Returns & Exchanges

At Free Spice Refills, we stand behind the quality of our culinary products and offer a 30-day satisfaction guarantee on all spice jars and accessories. If you are not completely satisfied with your purchase, we will gladly accept returns for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number to receive a Return Merchandise Authorization (RMA) and a prepaid shipping label.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring that spice jars are securely padded to prevent breakage during transit.

• 3.
  Ship It Back

  Affix the provided prepaid label to your package and drop it off at any authorized carrier location at no additional cost to you.

• 4.
  Receive Refund or Exchange

  Once our kitchen quality team inspects the returned items, we will process your refund to the original payment method or ship your replacement spices within 3-5 business days.